For Customer service: customerservices@oceanusswimear.com

For other services: info@oceanusswimwear.com

You can see our size chart/ guide on each product description. For any other sizing enquiries please email customerservices@oceanusswimear.com

We offer free delivery on all orders over £350.

All UK orders are sent via Royal Mail and all international orders are sent via DHL.

Currently we accept Credit Card Payments and Paypal.

We also offer Klarna and clearpay for any split payments - please note that Oceanus advises that customers carefully read all terms and conditions before using these services to ensure repayment can be made.

If you would like to arrange payment via another method, we are happy to try and assist your request!

Please contact us directly at info@oceanusswimwear.com to arrange this.

If you need to make any changes to your order, please contact us at info@oceanusswimwear.com within 1 hour of your purchase.

We will not be able to make any changes or cancellations beyond that period.

We generally deliver all in stock orders in 5-7 working days. There may be the occasional delay due to Customs Clearance processes which are out of our control. Oceanus uses Royal Mail and DHL for all orders.

If your item is made to order you will need to allow a 14-21 working day window for the products to be made for you.

When your order is shipped, we send you an email containing a tracking number. If you did not receive this email, please email info@oceanusswimwear.com

A made to order item is one that you order before we have it in our inventory. You may cancel within 1 hour of placing your order. To cancel, you may e-mail us at info@oceanusswimwear.com

We will ship your order once all items are available. If you wish to receive your available item before the made to order one, please e-mail us at info@oceanusswimwear.com

All duties, customs and taxes are collected at checkout, dependent on your location you may notice additional charges in your basket at checkout. 

When dealing with our Lycra, for best care we recommend washing your swimsuit after contact with chlorinated or salt water with cold water, lay flat to dry and do not iron. 

For all power mesh dresses and swim, dry clean only.

Due to the delicate nature of the hand embroidery, please note that over time, there may be imperfections (loss of crystals).

We work hard to ensure all items sold are of the highest quality.

However if you have a concern with a faulty or damaged item, please email us at customerservices@oceanusswimear.com so we can urgently review the matter for you!